Venue Manager Platform
With the Venue Manager Platform, we offer a tailor-made 360-degree solution to cover your entire business and handle all access, processes, and transactions.
With the Venue Manager Platform, we offer a tailor-made 360-degree solution to cover your entire business and handle all access, processes, and transactions.
With Venue Manager’s Customer Management Platform, you can sell tickets, season passes, merchandise, and food & drinks from your own white label web shop, which is designed with your logo and colours.
Your very own white-label app, which contains tickets and season passes and is used for both access control, payment at the stadium, and marketing – a valuable channel for both you and your guests.
Fast, flexible, and efficient access control with entrance turnstiles, hand scanners, and self-service minimizes entrance queues to improve the experience your guests’ experience.
Smart cash registers with 100% integrated POS and payment terminals for your stalls and shops and comprehensive data and reports that are all stored in the cloud.
Customer Management from Venue Manager is a complete solution for your customer management.
Customer Management manages all your sales. With Customer Management you get your own white-label web shop in which you can sell tickets, merchandise, and food & drink.
The web shop is designed with your logo, colours and text. In addition, you decide which setup you want. Everything is handled from your back office.
In your back office you can access all data and all reports from your sales, segment customer groups according to custom parameters and see all statistics on your customers’ buying behaviour.
The Venue Manager platform also has a mobile app that works for both your business and your customers. You determine the cover design for your customers’ part of the app. Again, this is white label, so you choose what it should look like – then we will design it for you. You choose the features of the app that make sense for your business customers.
On the mobile app, your customers can buy tickets, season passes, merchandise, and food & drink. In addition, they can find their tickets, season passes, and vouchers in their personal wallet on the app.
With all the data and statistics of your customers’ buying patterns, you can create relevant content for marketing via push notifications from the app. At the same time, these can be sent out to specific customer groups.
Venue Manager’s POS is completely cloud and web-based so all data, revenue reports, and statistics are stored online and can be accessed externally.
You can correct the layout, add products, and change prices directly from your web-based back office.
Our Point of Sale system also has table control, which means you can create your table plan directly in the system. VM POS also allows you to offer your guests split payments.
Another smart feature is the self-service system, which is an integration between VM POS and VM Access. This makes it possible for your customers to buy tickets at the checkout solution and then check in at an entrance turnstile themselves.
Your customers can check in at an entrance turnstile themselves after purchasing a physical ticket or buying online via the app. Access control works with a standalone scanner box, with an entrance turnstile, and with hand scanners that your staff use to scan tickets.
Access control is so smart that it can make “cuts” in bracelets without doing it physically. This is relevant, among other things, if your business has a ride pass.
In addition, with Venue Manager’s access control, you can zone your venue, so you can decide which tickets give access to specific areas of your venue. This can be in relation to VIP tickets.
The system and its functions are adapted throughout to your individual needs.
All systems are built to handle heavy loads without problems.
All systems are fully integrated, providing access to and ownership of all data.
The Venue app and the shop are adapted to your visual identity, providing a consistent user experience.
Let us explore how the platform can create more value for you and your customers.
Sell tickets for your events and other events held at your venue. Tickets are sold directly from your own webshop and app and are handled in your back office.
Get your own white label webshop, which is designed with your colours, logo, and layout. You decide the design and setup and then use the webshop to sell merchandise, tickets, and concessions.
In the back office you can edit all features, set up products for the webshop and app, set up zones for access, and manage products for POS. In addition, all reports and data are found in the back office.
Our access turnstiles can be used for any event, enabling customers to check in with their ticket or card. This enables fast, easy entrance.
Our Point of Sale is completely cloud-based, so all your data and reports are in the cloud. This means you can access the cash register solution externally or change the front end.
You can choose from four different register solutions, all of which have the same features regardless of their size. In addition, all the terminals can communicate with the terminals in your other stores.
As a Venue Manager customer, you have access to our strong support team, which helps you quickly overcome any challenges you encounter. Our support is also completely free.
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