The digital strategy
The digital strategy must include a mapping of the customer journey, service design, flows, automations, data model, etc. The digital strategy is the plan for the use of technology and digitisation of the business.
The more concrete you are, the more targeted the digital strategy can be designed and the more our solutions can be configured to meet your goals. And the better advice we can provide.
Based on the defined business goals and the digital strategy, we will identify your needs, wishes, and opportunities. We’ll determine the need for integrations and find the adjustments required if the standard products are not enough. This work culminates in a solution description, which describes the Venue Manager solutions you can use to advantage and how they will be configured, as well as a plan for follow-up on the business goals.