Get an insight into Venue Manager’s summer 2022
There’s been a lot going on this summer, with many festivals and events making a comeback after a two-year corona break. The employees at Venue Manager have run like the wind to ensure the right support for the customers, all of whom have welcomed many happy guests.
Of course, we don’t want you to miss out on a glimpse of some of the activities Venue Manager has been a part of.
Fun facts from this summer’s POS customers
Number of orders
The summer has of course been marked by the many festivals and concerts, where Venue Manager has proudly been able to contribute with various solutions for both small and large customers and their unique needs.
Yet another year in Skanderborg’s beautiful beech forest
One of the major festivals for which Venue Manager has once again provided various solutions is Smukfest. As Denmark’s 2nd largest festival with just under 40,000 paying guests in the forest each day, Smukfest must be able to handle the many happy festival guests who, at busy periods, must be let in and out of the Beech Forest at the same time. For this purpose, Venue Manager has provided access control in the form of entrance turnstiles, scanner boxes and hand-held scanners to ensure that everything went as smoothly and easily as possible. In addition, the entire festival site was divided into zones, with Venue Manager’s system keeping track of when different ticket types and wristbands allowed access to certain areas.
In addition to Venue Manager’s contribution during the festival itself, we have also been responsible for Smukfest’s ticket system and the camp set-up facility, so friends could secure a tent space next to each other without having to stress on the opening day.
Copenhagen’s new 3-day music festival
Another exciting festival held this summer is the Copenhagen 3-day music festival AiaSound. For this festival, Venue Manager had been responsible for both the ticketing system and access control, which should help to ensure a good experience for the festival guests.
Yet another year with Venue Manager Point of Sale
During the summer, Venue Manager has once again delivered Point of Sale (POS) checkout solutions and payment terminals to several festivals and events. One of the festivals where Venue Manager has been present during the event is Bork Festival, which is a 4 day festival that has been held since 1974, when it started out as a small town party. In addition, Venue Manager was present at the Sølund Music Festival, which is the world’s largest festival for people with physical and mental disabilities, which has been held since 1986.
First year with Point of Sale at Løkken Koncert
Also at Løkken Koncert, a one-day concert in July, Venue Manager was present during the event. Venue Manager has once again been responsible for Løkken Koncert’s ticketing system this year, and as part of their CMP, handheld scanners were used at the entrance to the concert. In addition, Løkken Koncert had this year chosen to replace the regular payment terminals with Venue Manager’s POS in order to have a more stable and user-friendly system.
“We have never had such a good overview of our distribution of revenue and not least product groups – This is thanks to our use of Venuepos. All of our volunteers were enthusiastic about the system and the simple setup. We are very, very satisfied that we made the decision to use the system.”
– Jens Sørensen, member of the concert committee and chairman of the bar committee at Løkken Koncert
User-friendly solution for volunteers
Venue Manager has also provided POS solutions to a wide range of festivals and events, both large and small, which have handled their own POS and payment terminals. For many festivals, volunteers play a crucial role in making it all run smoothly. It is therefore important that the POS solution and payment terminals are user-friendly so that everyone can operate them smoothly. In addition, customers have been able to contact Venue Manager’s support in case of any questions.
First year with Venue Manager’s App
Venue Manager also provided POS solutions and payment terminals for Denmark’s largest one-day festival, Rock Under Broen. In addition, Venue Manager had been responsible for the development of the Rock Under Broen app, where festival guests could, among other things, get an overview of the venue and the music programme as well as buy drinks. It was the first year that Rock Under Broen had chosen to use Venue Managers App, and sales on the app exceeded all expectations. The festival was held in beautiful surroundings under the New Little Belt Bridge, right down to the water with a view over the Little Belt.
“The cooperation with Venue Manager in relation to Rock Under Broen, has been impeccable. We have a setup that includes cash registers and an app that has been running without issue over 2 days. Everything has been running smoothly and without any significant problems. The turnover figures on the app have been impressive and the users have had a good experience with the solution. On (for us) the 2 biggest days of the year, when there is so much else going on, it is incredibly important and reassuring for us that this part just works.”
– Martin Beyer, marketing manager at Rock Under Broen
Busyness at the amusement parks
Summer of course also means fun and enjoyment in Denmark’s cosy amusement parks with family and friends, and once again Venue Manager has delivered solutions tailored to the customers’ various needs.
Bakken is the world’s oldest amusement park with approximately 2,300,000 visitors each year. This year, the park has started its 3rd season in cooperation with Venue Manager, which provides access control to the park. In this way, we can ensure that the correct number of clips are used when using your Mood Card or Tour Band around the park’s rides.
One of Venue Manager’s long-term partners is Fårup Sommerland, which, like so many other theme parks, has had a busy summer. The park is visited by approximately 600,000 guests each year, and Venue Manager contributes both with a webshop, an app and a tool for displaying queue times on all rides. And there is no doubt that we at Venue Manager are proud of our North Jutland business partner, who has been voted Europe’s best park for the second year in a row. In addition, this year the park has beaten its previous visitor record from 2013, as over 656,000 guests have visited the park so far.