With Venue Manager’s Customer Management platform, you can sell tickets, season tickets, merchandise, and food & drinks from your own white label web shop that is designed with your logo and colours.
Your very own white label app that contains tickets and annual passes and is used for access control, payment at the stadium, and marketing – a valuable channel for both you and your fans.
Fast, flexible, and efficient access control with entrance turnstiles, hand scanners, and self-service to minimise entrance queues and improve your fans’ experience.
Smart cash registers with 100% integrated POS and payment terminals for your stalls and shops provide comprehensive data and reports that are all stored in the cloud.
“There is no doubt that Venue Manager is at the forefront when it comes to managing data and defining the customer journey based on customer behaviour. For us, this has resulted in significantly increased sales.”
“Venue Manager and AGF have created a successful platform where the purchase of experiences, services, and physical products play together as a true winning team.”
Venue Manager’s platform contains everything you and your fans need – all the way through the user journey.
This includes your own web shop and mobile app with your own login, design, and content.
Spectators can use your Venue App or web shop to search for information or buy tickets and season tickets. They can also buy merchandise and food & drink in advance.
Your fans receive emails and push notifications via the app with great deals and important information.
Upon arrival, the spectator’s ticket or season ticket is displayed and scanned directly from the Venue App or a printed ticket.
This can be done at a self-service access turnstile or by an employee with a hand scanner.
It’s easy, fast, and efficient.
Even before the match – or while it’s being played – your fans can order and pay for food directly in the app.
In fact, your fans can already order food & drink at home from the couch while purchasing their match ticket.
Spectators can pick up their food & drinks in a fast track in seconds, so they avoid wasting time in long queues and get back to their seats for the start of the second half.
The Venue app works smoothly with our checkout solution and payment terminals.
After the final whistle, you can send relevant information to spectators along with an incentive to come again for the next match.
You can include a great offer to honour your fans’ loyalty.
Fill out the contact form below to receive our catalogue where you can read more about the Venue Manager platform and how it can optimise your sports club.
We look forward to helping your sports club optimise the user journey for your fans!
