Attractions
A cohesive platform for you attraction that provides value to you and your customers
For example, get your own web shop and mobile app with your own login, design, and content as well as a ticket system for attractions.
Sales
With Venue Manager’s Customer Management platform, you can sell tickets, season passes, coupons, merchandise, and food & drinks from your own white label web shop.
Mobile application
Your own white label app that contains ticket and merchandise sales and is used for both access control at the entrance and for ordering and purchasing food & drink.
Access control
Efficient access control with entrance turnstiles, hand scanners, and self-service that can be integrated with our POS so that your guests can both buy and scan tickets.
Cash registers and terminals
Smart cash registers for your food & drink stalls with 100% integrated POS and payment terminal provide consistent data and reports across all stalls.
Tickets and merchandise in one web shop
“We have succeeded in creating a well-thought-out and coherent customer experience across ticket sales, hotel booking and the website’s other content.”
“In recent years, we have undergone a comprehensive digital transformation. With Venue Manager, we have succeeded in creating a coherent customer experience.”
Complete and well-thought-out user journey
Venue Manager’s platform contains everything you and your guests need – all the way through the user journey.
1. Planning
Guests can use the Venue App or web shop to view information and buy tickets, annual passes, merchandise, catering and additional add-ons.
2. Access
Upon arrival at the attraction, the guest’s ticket or annual pass is displayed and scanned directly from the Venue App.
Access control is effective, reducing the entrance queue at the attraction.
3. Food & beverages
Prior to coming or during their visit, guests can order and purchase food directly in the app.
In fact, your guests can order and pay for food & drink from home while buying their ticket.
4. Pickup
After ordering from the app, guests can use the fast-track lanes to pick up their order in just a few seconds, minimising queues.
Your guests skip the queue, giving them more time to enjoy the attraction.
5. Thanks for visiting
After their visit, you can send guests relevant information along with an incentive to come again.
At the same time, you can use the data collected from the sales stalls to create relevant targeted content to send.
6 ways the platform optimises your business
- You get a coherent platform across all touchpoints, improving the user journey for your guests. This improved customer experience increases the chance of converting the guest into an season pass holder.
- You get unique insight into customer data and can target your marketing. Now you know your guests so you can create relevant content based on their specific buying patterns.
- You get a ticket system for attractions to sell both tickets and season passes.
- You get a 100% cloud and web-based system, so you avoid the hassle of local installations.
- You can offer your guests user-friendly self-service when they buy tickets, merchandise, and food & drink while also reducing the cost of administration.
- You can – with the venue app as a direct communication channel – reach out to your guests with targeted offers for merchandise and food as well as relevant event information before, during, and after their visit.
Are we going to digitally transform your attraction together?
Fill out the contact form below to receive our catalogue where you can read more about the Venue Manager platform and how it can optimise your attraction.
We look forward to helping you optimise the user journey for your guests.
Get the Venue Manager catalogue:
